❮ Back ❮  Results Forward ❯

Privacy Policy and Cookie Policies

What do we collect and why?

We collect the following information relating to the provision of our service:

Cookies

We use very few cookies on this site, and certainly do not use cookies to send data to third parties for advertising purposes.  The two types of cookies we use are both considered essential to the use of the site as follows:
  1. A “session” cookie.  These hold no personal data and are used purely for managing your log in and log out.  They remain on your system during your use of the service, and are then deleted when you log out or close your browser.
  2. “Remember Me” log in cookie.  A small cookie again holding no personal information that is used to automatically log you in to your account when you access the site.  This is a persistent cookie that remains after you close the browser.  You can remove the cookie by logging out of the system.  It is recommended that you do not use the “Remember Me” feature on publicly accessible computers.

How is this information used?

All of the information we collect is used to:

Your rights

You have the legal right to see what data we have about you, to check its accuracy and to ask to have it corrected if necessary.  It is easy to see what data we hold about you. Simply log-in to your OutdoorDuo account, then click on 'My Profile' to see exactly what information we hold. Simply click 'Edit personal details' to amend your data at any time. This directly amends our database, putting you in the driving seat.

If you wish to have your data completely erased, simply select 'Delete' at the top of your profile and follow the on-screen instructions. This process will delete all your data held on our database with the exception of paid invoices which we are legally required to keep for accounting and tax purposes.

Security and Legal Obligations.

We are committed to ensuring the security of customers' information and only collect that which is necessary.  All data is securely held on encrypted data servers.  Please refer to our terms and conditions for further information on our legal obligations to you and your obligations to us in this regard.

Contact

If you have any question about this Privacy Notice or any complaint on how we handle your personal information, this should be addressed in the first instance to Steve Howie at info@outdoorduo.co.uk.  If you are unhappy about how we have handled your complaint, you have the right to contact the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF.