ResultsNew member - photo question!
by Carole74
Apologies if this question has been asked and answered before, but I'm new! Would love to be able to include a profile photo, but it always comes out as just a black square. Any idea how to fix this please? I notice quite a few other members have had the same problem, just from looking through some profiles. Any help much appreciated, thanks!
Posted on 16/06/26
8 Comment(s)
Hi Carole, I was wondering the same thing, why so many new profiles have been black out, I would trying sending a message to Admin.
downtoearth65: Will do - thanks!
Carole74I’ve just created a profile today, can you see me 😂😂😂😂
I can see you however I still can not see Carole
The photo issue has been fixed now. I had the same problem and emailed admin. All working fine now
Hi Carole, Welcome to Outdoor Duo!
I can see your photo is showing correctly now 😊. There was indeed a bug affecting some new profile photos recently, but thankfully we've now got that fixed.
A big thanks to you, Jo and everyone else who flagged it to us - it really helped us track down the issue and resolve it quickly.
Hope you're settling in well and enjoying the site so far. Looking forward to seeing you out on some walks and maybe even posting an invite of your own one day!
Jess, Co-Admin 🌿
I was just about to post something about lack of pictures, then seen this. Still a few members without a photo though.
Hi DAVJW: Yes, sorry about that, there was a bug affecting photo uploads and edits for some new members, but that's now been fixed. 😊
There are still a few members without photos, but in most cases that's simply because they haven't uploaded one yet. Or if anyone reading this needs help uploading - feel free to reach out.
Thanks to everyone who flagged the issue and helped us track it down!
🌿